FAQ

Frequently Asked Questions - All FAQs

FAQs - All FAQs

This website belongs to Manuel 'Manny' Vargas, dba Freak Fest Adventure Tours

Our address is:

FFAT
c/o Baja Weekender
3488 Jackdaw Street
San Diego, California 92103

We can be reached via e-mail at: mannyvproductions@gmail.com

Or you can reach us by phone at 619-788-2456.

 

Manny Vargas is committed to doing everything we can to provide you with the most comfortable, enjoyable and safest online experience that we can offer. This includes respecting your right to privacy and informing you of how personal information is collected and used. 

 

In summary, we never sell, rent or otherwise distribute your e-mail address or other personal information to anyone. 

 

The following is our policy on privacy and protection of your rights. Due to rapid changes in internet technology and product offerings, this policy may change from time to time without notice.

 

For each visitor to our Web page, our Web server automatically recognizes the visitor’s domain name and e-mail address (where possible).

 

We collect aggregate information on what pages visitors access or visit, user-specific information on what pages visitors access or visit, and information volunteered by the visitor, such as survey information and/or site registrations.

 

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify visitors about updates to our Web site, and is not shared with other organizations for commercial purposes.

 

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above postal address.

 

If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above postal address. To be removed from our mailing list, please provide us with your exact name and address. We will be sure your name is removed.

 

Security: We always use industry-standard encryption technologies when transferring and receiving visitor data exchanged with our site.

 

Baja Weekender is operated under Freak Fest Adventure Tours and is registered with the state of California as a Seller of Travel with current CST #: 2079488-40. Freak Fest Adventure Tours (herewith named Baja Weekender) is governed by the terms and conditions set forth below. By pressing "I AGREE" on the TERMS and CONDITIONS option when signing up for your trip, you are confirming that you have read, understand, voluntarily agree without inducement, and accept each and all terms, conditions and policies set forth by Baja Weekender, that you have availed yourself of the opportunity to seek independent legal advice, read, and understand the terms hereof and voluntarily agree to this document.

 

 

PASSPORTS

A valid US Passport for US citizens when traveling to all foreign countries (including Mexico) are required. IMPORTANT: For Non US Citizens (foreign nationals) it is critical that you consult the Mexican Consulate offices in order to verify if there are any visa requirements for you to enter Mexico. If so, this must be done well in advance of travel as some visas can take up to several weeks to obtain.

 

TRAVEL INSURANCE

At Baja Weekender we believe that your safety and enjoyment are the most important parts of your trip. Travel insurance is therefore STRONGLY ADVISED whenever you travel.

 

Before you join your Baja Weekender tour you're STRONGLY ADVISED to be covered by insurance that includes adequate coverage for baggage, medical expenses and the cost of repatriation should you become too ill to continue to travel. In addition to this, we strongly recommend that you include coverage for tour cancellation in the event that you must cancel your reservation prior to departure because of serious illness or injury to yourself, a member of your immediate family or travelling companions. 

If you join a Baja Weekender trip without adequate insurance you MAY NOT be allowed to continue with no right to a refund. It is a mistake to think that it will never happen to you.

 

 

1. VALIDITY 

Please check our website (www.BajaWeekender.com) for the tour package dates and pricing and make sure it is current.  We often change tour options when we update the website we so cannot guarantee the option is available if the website information is not current.

 

2. HOW TO BOOK 

We recommend booking well in advance by sending a non-refundable deposit (check website for specific tour deposit/payment details). Your registration for a Baja Weekender trip is confirmed ONLY when Baja Weekender headquarters in San Diego, California has received and accepted your deposit of at least $100.00 and your completed online or legible hard copy application. You should be advised that the deposit reflects the administrative cost of securing confirmed hotel space and transportation and is non-refundable and non-transferable. Deposits and other payments may be made by bank issued issued money order, PayPal or PayPal accepted credit cards. The use of credit cards will include a 3.5% processing fee. Please note: Baja Weekender, PayPal or anyone for that matter will not ask for your password for any log in… ever! A booking confirmation email will be sent and will include the exact deposit amount paid and the due date of secondary payment and/or final payment (check website for specific tour deposit details). This email will be sent upon receipt of the above items. Receipt of non-refundable deposit will be taken as an understanding by Baja Weekender that the participant has checked their confirmed travel arrangements and has read and agrees to abide by the terms and conditions set forth. Any verbal quote given is an estimate only of the price, which will be subject to advice on confirmation of the reservation. Bookings are subject to availability and are confirmed on a first come, first serve basis. We recommend booking as soon as possible as some Baja Weekender trips may sell out.

 

3. PRICE GUARANTEE 

Prices on www.BajaWeekender.com are based on costs and exchange rates as at the time of posting. Should these costs change it may be necessary to make a surcharge on the price of your tour package. However, no surcharge in respect to cost or currency fluctuations will be made to the arrangements of your tour package once full payment has been received by Baja Weekender. This does not apply to any tax charges or levies imposed by any government or their agencies. If applicable, the air content of tours is based on airfares applicable as at the date of purchase. As airline prices are constantly changing it may be necessary to impose an air surcharge any time up to departure.

 

4. AMENDMENTS 

Should you alter your arrangement after your original booking, a fee will be levied to cover extra administrative and communication costs in addition to any applicable supplier charges. In addition to the above Baja Weekender fee, amendment and/or cancellation charges may be imposed by the supplier depending on the nature of the change.

 

5. LATE BOOKINGS 

A fee of $50 per booking will be levied for bookings made within 31 days of departure date. Any booking request made within one month or within a supplier cancellation period cannot be processed until full payment has been received by Baja Weekender.

 

LATE BOOKINGS 

-A fee of $50 per booking will be levied for bookings made within 31 days of departure date.

-No bookings will be accepted seven (7) days prior to departure date.

 

6. CREDIT CARDS 

Baja Weekender will accept credit card payments via PayPal only. An additional service fee will be applied to the dollar amount paid by credit card. This fee is determined by the cost of PayPal's transaction fees plus Baja Weekender fees. These fees are and will be non-refundable. The fee has been established at 3.5% as of January 1, 2013. This rate is subject to change at any date.

 

7. CANCELLATIONS AND REFUNDS - LAND ARRANGEMENTS 

Due to the fact Baja Weekender must make commitments with its suppliers long before a trip begins, deposits and final payments are subject to all cancellations fees. We strongly recommend you purchase supplemental trip cancellation insurance. Baja Weekender suggests such insurance through our partner Bad Dog Insurance Broker solely as a convenience to you and is not responsible for any claim, liability, loss or damage resulting from the purchase or failure to purchase such insurance. Cancellation fee schedule:

Deposit is non-refundable

31-59 Days prior to departure date: 50% Trip Cost Withheld

30 Days and under prior to departure date: 100% Trip Cost Withheld

In addition to the aforementioned fees, all fees assessed by PayPal during the booking process are non-refundable.

 

8. CANCELLATIONS AND REFUNDS - AIR ARRANGEMENTS (Applicable if arranged by Baja Weekender)

Cancellation fees will apply as required by airlines regulations and will vary dependent upon the type of airfare utilized. Airfare prices and conditions are subject to change or withdrawal without notification until ticketed. Full payment is required to airline or agency before tickets can be issued. Baja Weekender cannot be held liable for any increases in prices or changes in the rules and conditions. Foreign currency airfares and airport taxes may fluctuate and are subject to the rate of exchange on date of ticket issue. Increases in airport taxes are not the responsibility of Baja Weekender and can be imposed up to departure. Once tickets have been issued, some airlines will not refund the cash value of ticket. A voucher for the amount of the ticket will be in the traveler's name will be issued instead. All fees assessed by PayPal during the booking process are non-refundable.

 

9. CONSUMER CLAIMS 

Should you encounter any problems on your holiday, it is always better to try and solve it directly with the supplier. If it is not possible to do so and you wish to lodge a complaint please do so in writing within 30 days of completing your Baja Weekender arrangements. California Seller of Travel Law: Baja Weekender is a participant in California’s Travel Consumer Restitution Fund, (“The Fund”) dba Freak Fest Adventure Tours CST #2079488-40. California Law requires certain sellers of travel to have a trust account or bond. This business has a trust account with Chase Bank. Registration as a seller of travel does not constitute approval by the State of California. A claim can be filed with the Travel Consumer Restitution Corporation (Office of the Attorney General) within 60 days of the date that persons suffer or become aware of loss. Participants located outside of California are not covered by this fund. You are not eligible to file a claim against The Fund in the event of Baja Weekender’s default.

 

10. INCLUDED IN THE TOUR COST 

For the complete list of items that ARE included with your package please refer to the specific Trip web page. Please contact Baja Weekender (mannyvproductions@gmail.com) 

 

with any questions.

 

11. CHANGES IN PRICES AND ITINERARIES 

Considerable care has been taken to compile the information on this website but circumstances may necessitate changes in itineraries and costs in which case you will be informed as soon as possible. Baja Weekender cannot be held responsible for any changes which may occur and reserves the right to increase the price of any travel arrangement up to the date of departure. This includes adjustment for devaluation fuel surcharges airfare increases as well as international exchange rate fluctuations.

 

12. TOUR PACKAGE VARIATIONS 

Sometimes forces beyond Baja Weekender’s reasonable control (i.e. storms, road closures, etc.) cause the trip to be modified. In such case, Baja Weekender reserves the right to implement such modification(s) without prior notice when necessary. Please note that no price reduction or partial refund will be offered if such changes are deemed necessary by Baja Weekender. Baja Weekender will notify you of any increase in the trip price occurring due to circumstances beyond Baja Weekender’s reasonable control. You agree to pay any extra costs associated with such modifications or must reimburse Baja Weekender for any such increased expenditures made on your behalf (i.e.: fuel surcharge, etc).

 

13. HOTEL DESCRIPTIONS, MAPS AND PHOTOGRAPHS 

Hotel descriptions featured on this website are based on current hotel guides and contractual agreements provided by suppliers. Any facilities described are subject to change at any time. Maps, videos and photographs are included for general information and may not necessarily reflect actual routing, location or services. Hotel room photographs may not be specific to the actual room occupied.

 

14. INSURANCE 

It is STRONGLY ADVISED that all participants are adequately insured for the full duration of their travel arrangements in respect of illness, injury, death, loss of baggage and personal item cancellation and curtailment (some trips include Travel Insurance). Bad Dog Insurance Broker is a great place to start and offers comprehensive travel insurance via its extensive partnership program. Most travel insurance companies include coverage for the following: trip cancellation & interruption, baggage delay, baggage coverage, travel delay, emergency medical and dental, emergency medical transport & evacuation, and travel accident insurance. This insurance is MANDATORY for all Baja Weekender trips. Policies typically range in cost from $40 to several hundred dollars per person depending on the amount and duration of coverage. This insurance should be purchased the day of booking or soon after. This will protect you from unforeseen cancellations.

 

15. AIRLINES 

The airlines do not, by virtue of their endorsement of this website, represent themselves either as contracting with any purchaser of an air inclusive tour package from Baja Weekender or as having any legal relationship with such a purchaser. Generally lowest cost tourist class air fares are used and they are non-refundable, non-endorsable and non changeable. 

To provide you with the lowest possible airfares, Baja Weekender takes advantage of special promotional fares. These fares can be quite restrictive and carry cancellation charges imposed by the airlines ranging from 25% to 100%. Therefore, any penalties resulting from flight changes at your request after flights are ticketed will be your responsibility. If you cancel your trip after receiving your tickets, you must return your tickets to Baja Weekender before your refund (if applicable) is processed. 

 

When you make your own flight arrangements, Baja Weekender will not be responsible for any loss resulting from cancellations or changes in international gateways or travel dates. We recommend that you do not purchase tickets with high penalty charges for changes. If you make your own domestic flight arrangements and you miss your international flight for any reason, Baja Weekender may assist with alternate flight arrangements; however, you are responsible for the cost of an alternate flight to your destination, as well as any other expenses incurred prior to joining up with your tour group.

 

SUP BOARD/PADDLES/SURFBOARDS/BODYBOARDS: IMPORTANT- Many airlines charge excess baggage fees for sup boards, surfboards and/or bodyboards. Some airlines such as United, Continental and Delta most notably have EXCESS BAGGAGE EMBARGOES to many cities meaning they do not allow surfboards at all on the plane during select times of the year to select cities. Please be aware you should that booking AIRLINE TICKETS ON THE INTERNET OR THROUGH OUTSIDE AGENCIES MAY NOT TAKE AIRLINE BAGGAGE POLICIES PERTAINING TO SURFBOARDS AND BODYBOARDS INTO CONSIDERATION WHEN BOOKING YOUR TICKETS.

 

16. PASSPORT VISA AND VACCINATIONS 

It is mandatory that you familiarize yourself with any visa and health requirements that may be applicable in Mexico. You are responsible for all entry exit health and any other documents required by laws regulations orders demands or requirements of countries visited or transited. Please note that passport and visa requirements are not the responsibility of Baja Weekender or that of your travel agent; both parties can not be held liable for any loss or expense due to the failure to comply with the above. The Center for Disease Control maintains updated, expert information on this subject. Please review their website at: http://www.cdc.gov/travel/destinat.htm.

 

17. CONSULAR ADVICE 

Official travel advice issued by the US Department of State is available by calling             1-888-407-4747       (from overseas:             202-501-4444      ) or visiting their website http://travel.state.gov. We recommend that you review this information both prior to making your booking and prior to departure.

 

18. UNLICENSED ENTITY DISCLAIMER 

If you request Baja Weekender to arrange for the provision of products or services by a person or company which is not licensed in accordance with any applicable law, Baja Weekender accepts no liability (whether in contract for negligence or otherwise) for any loss or damage suffered by you as a result.

 

19. CLIENT TRUST ACCOUNT AND TCRC 

California law requires certain sellers of travel to have a trust account or bond. This business has a trust account with Chase Bank. This business is a participant in the California Travel Consumer Restitution Corporation (TCRC) and is covered under the TCRC Fund. All travelers located within California and purchasing a tour/trip from Baja Weekender has a right to make a claim on the fund. If traveler is located outside of California and purchasing a tour/trip from Baja Weekender, the Travel Consumer Restitution Fund does NOT cover this traveler.

 

20. CLIENT HEALTH AND FITNESS 

You must advise us in writing, at or prior to booking, of any physical, emotional or mental condition, which may require professional attention during the trip or may require the use of special equipment. If you fail to disclose any such conditions, Baja Weekender may refuse to allow you to take the trip and you will forfeit the trip cost; and in such event we shall have no liability, financial responsibility or otherwise.

 

If you are so challenged, you must bring and be responsible for all necessary items related to your condition. If any such condition arises after the trip is booked, you must advise us in writing immediately. Failure to advise us shall release Baja Weekender and all professional personnel from any liability related to such condition or its treatment.

 

We cannot accommodate women past their sixth month of pregnancy. We also may or may not accommodate passengers requiring wheelchair assistance, as most features of Baja Weekender trips are not wheelchair-accessible. Please contact Baja Weekender for details.

 

Be advised immunizations are recommended and sometimes required on most Baja Weekender trips. Your health and safety during your trip are our first concern, but Baja Weekender is not a medical facility. You should be in good health to participate in our adventures.

 

Baja Weekender reserves the right to decline any trip participant whose condition, in our opinion, may affect the health, safety or enjoyment of other participants.

 

Manny V Tours is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is Manny V Tours responsible for the quality of medical care, or lack thereof, you may receive while on the trip.

 

21. TRAVELLING SINGLE OR COUPLES 

Traveling single. If you require a single room you will be charged a single/couple's supplement fee regardless of when you book. However due to some of the remote areas visited, single rooms are limited and therefore subject to availability. Please see individual tour/trip rate charts on website for costs. Single/Couple's supplement fees vary from tour to tour. Please contact Baja Weekender for details on your tour.

 

22. ROOMMATE MATCHING 

If you are on a tour/trip where sharing is possible and you would like to share a room with another participant of the same gender, we will do our best to match you with a roommate.

 

23. TIPPING 

On tours/trips where guided tours, transfer services and meals are included, it is recommended that following schedule be applied: Driver: $4.00 per person per day, for a full day. Guide: $6.00 per person per full day. For three hour city tours $5.00 to guide is recommended. Waiters/waitresses 10%-20%. Maids, generally $1.00 per person per day.

 

24. RESPONSIBILITY 

Freak Fest Adventure Tours (herewith called the Baja Weekender) accepts bookings subject to the following conditions.

i.   Baja Weekender acts as a coordinator for all persons taking the tour in the making of all arrangements for transportation, sightseeing and hotel accommodations. Baja Weekender does not own, manage, control or operate any hotel, transport or restaurant or any other supplier of services. All coupons receipts and tickets are issued subject to the terms and conditions specified by the suppliers and all services are subject to the laws of the country where the services are provided.

ii.  A booking is accepted only after Baja Weekender receives the deposit and issues the client a confirmation email. The balance must be paid no later than 30 days before departure otherwise Baja Weekender will treat the booking as cancelled regardless of whether a deposit is being held.

iii.  Baja Weekender only acts as an agent for the owners, contractors and suppliers of transportation and/or other related travel services provided and assume no responsibility for the loss or damage to baggage property or for injury, illness or death or for any damages or claims however so caused arising directly or indirectly from accidents, loss or damage to person or property, delays, transport failures, strikes, wars and uprisings or acts of God, etc. over which we have no control. Clients are strongly advised to insure adequately for the full duration of their travel arrangements in respect of illness, injury, death, baggage and personal effects.

iv.  While Baja Weekender will use its best endeavors to operate all tours as advertised reasonable changes in the itinerary may be made without notice where deemed necessary or advisable by Baja Weekender. No refund will be made for any unused services that are included in the tour price.

v. Baja Weekender cannot be held responsible for any personal belongings lost, stolen or damaged.

vi. Some of the activities listed on this website have an element of danger in them. Baja Weekender holds no liability for any accident, injury or death caused as a result of participation in such activities.

vii. The undersigned hereby WAIVES ALL CLAIMS, and RELEASES AND AGREES TO HOLD Baja Weekender HARMLESS for, or from, all damages, whether to the person or property of the undersigned, and AGREES to INDEMNIFY Baja Weekender for any claims or obligations arising from the negligence of the undersigned while participating in any services provided by Baja Weekender, and AGREES to HOLD HARMLESS and RELEASE Baja Weekender FROM ALL LIABILITY resulting from all unsatisfactory surfing conditions, inclement weather, adverse climate conditions, and/or other natural conditions beyond the control of Baja Weekender which may adversely impact the services provided by Baja Weekender or the expectations of the undersigned.

Due to the fact Baja Weekender must make commitments with its suppliers long before a trip begins, deposits and final payments are subject to all cancellations fees. We STRONGLY ADVISE you purchase travel insurance. Baja Weekender suggests such insurance through Bad Dog Travel Insurance Broker solely as a convenience to you and is not responsible for any claim, liability, loss or damage resulting from the purchase or failure to purchase such insurance. Cancellation fee schedule:

 

Deposits and Baja Weekender payments are non-refundable

 

31-59 Days prior to departure date: 50% Trip Cost Withheld

 

30 Days and under prior to departure date: 100% Trip Cost Withheld

 

In addition to the aforementioned fees, all fees assessed by PayPal during the booking process are non-refundable.

 

1. After reading about your trip and you're ready to lock in your spot, you will want make your payment through the PayPal module on the right side of the webpage. YOU DO NOT NEED PAYPAL to pay with your credit card. You may use PayPal to make this payment or any other payment to Baja Weekender but this will incur a processing fee of 3.5% for using PayPal or your credit card.

 

2. After you make your payment on PayPal's safe and secure website and you're done for now. You will receive an email with a confirmation. You will also receive links to PayPal for your next payments. You will receive an statement/invoice and statement from mannyvproductions@gmail.com. Please allow emails from this address as well.

 

Please, if you have questions, use our Contact page and give us a shout.

 

Paying with money order is simple but will require a little more leg work. Deadlines must be kept. Confirmation is not given until your payment is received at Baja Weekender HQ. Read on..

1. Send to:
Manuel Vargas
662 Corvina Street
Imperial Beach, CA 91932

2. Send an email to mannyvproductions@gmail.com once you have sent your payment. You will recieve a response to this email.

3. You will receive a phone call and/or email with a confirmation of receiving your payment. Please allow emails from mannyvproductions@gmail.com email address. You will receive a receipt from mannyvproductions@gmail.com. 

 **Please note, if someone claims the last spot of a trip via PayPal before your email mentioning your Money Order/Bank Issued Check, that spot will be given to the PayPal paying person.

The booking process is simple. You can pay online with a credit card via PayPal or with a bank issued Money Order which you will send to Baja Weekender's HQ. You may pay in person in cash as well.

 

Yes and No. Special procedures will be taken if traveler is/are under the age of 18. Please contact Manny V for more info.

 

Baja Weekender highly recommends that you consult your doctor or visit a local clinic at least one month before any trip to a foreign country. Baja Weekender cannot make you go to see a doctor but seriously, you do not want to have a major buzz kill on one of our trips. Being sick overseas is probably one of the worst things that could happen to you. Please take every precaution to avoid getting infected while abroad!

The CDC website is an awesome place to start, check it out at:

http://wwwnc.cdc.gov/travel/destinations/list

All Baja Weekender trips going into the countries of Mexico require you to have a valid passport. I'm sorry but there are no excuses or loopholes for not having a passport before boarding a Baja Weekender trip! Here's the link to get your passport going right now...

http://travel.state.gov/passport/passport_1738.html

You may also visit your local post office for information about how to go about getting your passport directly through their offices. PLEASE DO NOT DELAY! THE PROCESSING TIME TO GET YOUR PASSPORT CAN TAKE SOME TIME!

 

I have plenty of friends who have been going to Mexico with me for years. And sometimes they forget that Mexico is a different country with a different set of consequences for breaking the law. Please click the link below and read over what the US Department of State has to say about traveling to Mexico. Although the webpage talks about Spring Break in Mexico, it touches on many great points that relate to your Baja Weekender trip. 

http://travel.state.gov/travel/cis_pa_tw/spring_break_mexico/spring_break_mexico_5014.html

 

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